Making capturing vehicle damage as intuitive as a panoramic photo.
CLIENT
Ebbon Intelligence
INDUSTRY
Artificial intelligence
Automotive
![On-screen instructions to correct the user's position when using the Ebbon Intelligence damage check app](https://cdn.prod.website-files.com/62f4ce917ff2dd2577034380/630378d5aa9085a835490a94_Ebbon%202%20-%20Device.png)
INFO
Phase 2: Making capturing vehicle damage as intuitive as a panoramic photo.
SERVICES
Background
The second phase of our work with Ebbon Intelligence saw us designing the user experience for EI’s augmented reality module.
Our brief was to take a complex data capture and make it as easy and intuitive as taking a panoramic photo.
![Concept of using the Ebbon Intelligence damage check app to scan a vehicle](https://cdn.prod.website-files.com/62f4ce917ff2dd2577034380/63036b65b6f3cd693fbc2ff0_Ebbon%202%20-%2001.jpg)
What we did
Using the design cycle approach, we went from brief to a high fidelity design prototype and asset library in just 3 weeks.
- First, we understood the target audience. Drivers of leased vehicles, with no prior experience of the app.
- We mapped the user journey, highlighting problems and ideating solutions based on research and paper prototyping.
- From there we created a UI design system, high fidelity mockups and animations in after-effects to bring the 3D elements to life.
A complete user experience: research, UX and UI in just three weeks.
![Designs for on-screen instructions to identify the car when using the Ebbon Intelligence damage check app](https://cdn.prod.website-files.com/62f4ce917ff2dd2577034380/63036b656ebbbe6f03103db4_Ebbon%202%20-%20Mobile%201.png)
![On-screen instructions to identify a vehicle wheel when using the Ebbon Intelligence damage check app](https://cdn.prod.website-files.com/62f4ce917ff2dd2577034380/63036b65fe07538d60a3e9a8_Ebbon%202%20-%20Mobile%202.png)
![Visual design elements created for the app](https://cdn.prod.website-files.com/62f4ce917ff2dd2577034380/63036b66959c2046cbdd6aa1_Ebbon%202%20-%20Styles%201.png)
![Instructional patterns created for the app](https://cdn.prod.website-files.com/62f4ce917ff2dd2577034380/63036b66e66a55715aadc21c_Ebbon%202%20-%20Styles%202.png)
Anticipating user movements to make complex interactions feel simple and intuitive.
![Using the Ebbon Intelligence app to scan a vehicle for damage](https://cdn.prod.website-files.com/62f4ce917ff2dd2577034380/6329aa103249da6c32cacb3e_Ebbon2%20-%20Screens.webp)